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Overview

Last updated 11 October 2026 · version 2026-10-11

What these pages are, the points that matter most, and how they fit together.

What these pages are

These pages set out the terms, policies and disclaimers that apply when you visit this website or use RPM, the business software provided by RPMCODE ("RPMCODE", "we", "us" or "our"). They are written to be read: plain words, short sections, and the points that limit your rights set out first, below.

By creating an account, accepting an invite, or using RPM, you agree to the Terms and Conditions and the documents that form part of them, and confirm you have read the Privacy Statement. If you create an account for a business, you agree on behalf of that business and confirm you have the authority to do so. If you do not agree, do not use RPM.

Key points you should know

These points limit what you can claim from us. Please read them before you agree.

  • The six-month evaluation is free and provided "as is". It carries no charge, no obligation and no promise that RPM suits your business. See Subscription, Billing and Cancellation.
  • Our liability is limited. We are not liable for indirect or consequential loss, and our total liability is capped at the fees you paid us in the twelve months before the claim (or AUD 100 if you have paid nothing). See Terms and Conditions, section 14 and General Disclaimer and Limitation of Liability.
  • Your data is yours, and so is keeping a copy of it. Every screen exports to CSV or PDF. Our backups exist to recover the whole service from a disaster, not to undo changes you made. See Data Retention, Backup and Deletion.
  • RPM is a tool, not advice. Tax, accounts, statements and stock values are calculated from what you enter. Check them with a qualified professional before you rely on them. See Financial, Accounting and Tax Disclaimer.
  • We may suspend access that puts the service or other customers at risk, or that breaks the Acceptable Use Policy.
  • No uptime is guaranteed unless a separate written agreement says so. See Service Availability and Support.
  • We use only the cookies the service needs to work. No advertising, analytics or tracking cookies. See Cookies and Browser Storage.
  • Your own law still protects you. Nothing here takes away a right that the consumer, privacy or other law of your country says cannot be taken away.

How the documents fit together

The Terms and Conditions are the agreement between you and RPMCODE. The Acceptable Use Policy, Subscription, Billing and Cancellation, Service Availability and Support, Data Processing Terms, Financial, Accounting and Tax Disclaimer, General Disclaimer and Limitation of Liability and Intellectual Property, Copyright and Open Source form part of it. The Privacy Statement and the other notices explain how we handle information and what the law requires us to tell you.

If documents conflict, this order decides: a written agreement signed by both of us; then the Data Processing Terms, for personal information; then the Terms and Conditions; then the other documents.

Changes

Each page shows the date it was last updated. When we change something that matters to you, we tell you by email or in RPM at least 30 days before the change applies, and we may ask you to agree again. Corrections and changes the law requires can apply sooner. The version you agreed to is recorded against your account.

Questions

Write to support@rpmcode.com. A person reads every message.

All documents

Agreements

Terms and ConditionsThe agreement between your business and RPMCODE for using RPM.Website Terms of UseThe rules for visiting the public website, the user guide and these pages.Acceptable Use PolicyWhat you and your colleagues must not do with RPM.Subscription, Billing and CancellationThe free evaluation, prices, invoices, taxes, cancellation and refunds.Service Availability and SupportWhat to expect of uptime, maintenance, support and backups — and what is not guaranteed.Data Processing TermsHow we handle personal information in your business data on your behalf (DPA).

Privacy

Privacy StatementWhat personal information we collect, why, who sees it, and your choices.Protection of Personal Information — Your Rights by CountryYour privacy rights under the law where you live, and the regulator you can complain to.Cookies and Browser StorageEvery cookie and piece of browser storage the site uses — all of them needed for it to work.Data Retention, Backup and DeletionHow long each kind of information is kept, and how to have it deleted.Access to Information Manual (PAIA)The manual South Africa's Promotion of Access to Information Act requires, and how to request records.

Security

Cybersecurity Statement and DisclaimerHow RPM is protected, what you must do too, and the limits of any security promise.Responsible DisclosureHow to report a security weakness to us, and the rules for doing it safely.

Liability & advice

General Disclaimer and Limitation of LiabilityThe general limits on what we promise, and how the law of your country can change them.Financial, Accounting and Tax DisclaimerRPM keeps your books and calculates figures; it does not give professional advice.Third-Party Services and LinksServices run by others that the site relies on or links to.

Notices

Intellectual Property, Copyright and Open SourceWho owns what, the open-source software inside, and how to report infringement.Electronic Communications and SignaturesAgreeing online, receiving notices by email, and how we email you.Accessibility StatementOur aim for accessibility, what helps, what we know is not there yet, and how to tell us.Company Details and Legal NoticeWho we are and how to reach us — the details several countries require to be published.